Supreme Cmdr Posted January 23, 2003 Report Share Posted January 23, 2003 And you guys think I'm bad. I got sent this hilarious bit via email this morning. Make sure you're not eating or drinking anything when you read it. quote: This has got to be one of the funniest I've heard of in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Help line which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause." Actual dialogue of a former WordPerfect Customer Support employee (now I know why they record these conversations)! "Ridge Hall computer assistance; may I help you?" "Yes, well, I'm having trouble with WordPerfect." "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away." "Went away?" "They disappeared." "Hmm. So what does your screen look like now?" "Nothing." "Nothing?" "It's blank; it won't accept anything when I type." "Are you still in WordPerfect, or did you get out?" "How do I tell?" "Can you see the C: prompt on the screen?" "What's a sea-prompt?" "Never mind, can you move your cursor around the screen?" "There isn't any cursor: I told you, it won't accept anything I type." "Does your monitor have a power indicator?" "What's a monitor?" "It's the thing with the screen on it that looks like a TV. " Does it have a little light that tells you when it's on?" "I don't know." "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?" "Yes, I think so." "Great. Follow the cord to the plug, and tell me if it's plugged into the wall." "Yes, it is." "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" "No." "Well, there are. I need you to look back there again and find the other cable." "Okay, here it is." "Follow it for me, and tell me if it's plugged securely into the back of your computer." "I can't reach." "Uh huh. Well, can you see if it is?" "No." "Even if you maybe put your knee on something and lean way over?" "Oh, it's not because I don't have the right angle -- it's because it's dark." "Dark?" "Yes, -the office light is off, and the only light I have is from the window." "Well, turn on the office light then." "I can't." "No? Why not?" "Because there's a power failure." "A power... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?! " "Well, yes, I keep them in the closet." "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from." "Really? Is it that bad?" "Yes, I'm afraid it is." "Well, all right then, I suppose. What do I tell them?" "Tell them you're too damn stupid to own a computer." Link to comment Share on other sites More sharing options...
Guest Remo Williams Posted January 23, 2003 Report Share Posted January 23, 2003 ROTFLMAO!! My sides hurting now. I haven't laughed that hard in a long time! I sure hope thats not a true story. Link to comment Share on other sites More sharing options...
Epsilon 5 Posted January 23, 2003 Report Share Posted January 23, 2003 I heard it IS a true story, and that the techie was fired in consequence. It's old Link to comment Share on other sites More sharing options...
Raven Posted January 23, 2003 Report Share Posted January 23, 2003 LMAO! Rich SC, very rich. Link to comment Share on other sites More sharing options...
Menchise Posted January 23, 2003 Report Share Posted January 23, 2003 LOL! Link to comment Share on other sites More sharing options...
Guest Posted January 23, 2003 Report Share Posted January 23, 2003 LOL!! I've heard that one before, but it cracks me up every time... Link to comment Share on other sites More sharing options...
GREG MILLER Posted January 23, 2003 Report Share Posted January 23, 2003 lol!!! Good one SC. If I was his boss, I wouldn't have fired him. I just would have taken him to my office and explained that what he did was true, it just wasn't proper, and to never do it again. Link to comment Share on other sites More sharing options...
Supreme Cmdr Posted January 23, 2003 Author Report Share Posted January 23, 2003 quote:Originally posted by Greg Miller: lol!!! Good one SC. If I was his boss, I wouldn't have fired him. I just would have taken him to my office and explained that what he did was true, it just wasn't proper, and to never do it again. Nah, I'd have given him a pay rise. Or maybe promoted him. Link to comment Share on other sites More sharing options...
Commander Elio Jason Posted January 23, 2003 Report Share Posted January 23, 2003 to bad this didn't happen when Resnig had a desk job! Link to comment Share on other sites More sharing options...
Emmett.hendrick Posted January 27, 2003 Report Share Posted January 27, 2003 I love that story for no other reason than I can empathise with the techie. Some users really are that thick. It pushes you to your limits sometimes not to yell at them and call them stupid and hang up on them. Link to comment Share on other sites More sharing options...
Charles Lindsey Posted January 27, 2003 Report Share Posted January 27, 2003 quote:Originally posted by Emmett.hendrick: Some users really are that thick.So are some techies. quote:Originally posted by Emmett.hendrick: It pushes you to your limits sometimes not to yell at them and call them stupid and hang up on them. Or kick them out of your office. Or tell them to either go back to school and demand a refund or learn something. Link to comment Share on other sites More sharing options...
Lotharr Posted January 28, 2003 Report Share Posted January 28, 2003 Unreal.... That guy should get a raise... Link to comment Share on other sites More sharing options...
AllenKG2001 Posted January 28, 2003 Report Share Posted January 28, 2003 That story brings back lots of memorys of when I was a techie. I remember someone having a problem with a program they had. Since we only did system support we weren't really able to deal with this sort of problem but I asked her to send a copy of the disk in anyway so I could have a look. A few days past and I received a letter from her stating " Please find enclosed a copy of ~ Program ~ as requested" I then pulled out what was the copy, a photocopy of the disk... Link to comment Share on other sites More sharing options...
weegee_101 Posted January 28, 2003 Report Share Posted January 28, 2003 LMAO This is the very reason I've chosen to pursue a career in theatre. I've got to agree with everyone else, that guy deserves a promotion or something. Just something to get him the hell away from that phone, he doesn't deserve to be fired. Link to comment Share on other sites More sharing options...
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