Guest HongWei Posted June 9, 2003 Report Share Posted June 9, 2003 I try to install your product and as it's about to copy I get: Error 1311. Source file not found D:Data1.cab. Verify that the file exists and you can access it. I verify this by browsing over to the CD. Sure enough, it works and I can open the file (even see the contents). How do I get to this to install? Thanks in advance P.S. I've read the FAQ, the boards, looked for patches, and done my homework. If I've missed something, let me know. Link to comment Share on other sites More sharing options...
Charles Lindsey Posted June 9, 2003 Report Share Posted June 9, 2003 http://www.3000ad.com/ubb/ultimatebb.php?u...c;f=26;t=000004 Go to that thread and learn how to create a sig with a link to your machine's profile. It will help the more knowledgable members help you. Welcome to the forums. Link to comment Share on other sites More sharing options...
Guest HongWei Posted June 9, 2003 Report Share Posted June 9, 2003 Heh, I don't post from the same machine I play on. I also dont see a link "View public profile". My machine is a P4 2.53Ghz Win XP Pro Radeon 9700 1.5G of RAM. Does that help? Link to comment Share on other sites More sharing options...
Thomas Siemens Posted June 9, 2003 Report Share Posted June 9, 2003 quote:Originally posted by Hong: Heh, I don't post from the same machine I play on. I also dont see a link "View public profile". My machine is a P4 2.53Ghz Win XP Pro Radeon 9700 1.5G of RAM. Does that help? No, it does not! You need to register your copy correctly! Follow the step by step instructions Chavik told you. No registration, no support! Oh, and Read This First! Best regards. Link to comment Share on other sites More sharing options...
Supreme Cmdr Posted June 9, 2003 Report Share Posted June 9, 2003 quote:Originally posted by Hong: Heh, I don't post from the same machine I play on. I also dont see a link "View public profile". My machine is a P4 2.53Ghz Win XP Pro Radeon 9700 1.5G of RAM. Does that help? When you ask for support, the first thing someone does is look at your system specs before offering assistance, suggestions etc. It saves time and cuts down on the clutter. So, you have to ensure that your system profile is correctly filled out (you had to have done it if you've registered your copy of the game.add this info to your sig before posting on the forum Anyway if you are having CD problems, clean your CDROM drive or trying copying all files from the CDROM to your HDD and then run the SETUP.EXE from there. If that doesn't work, then you most likely have a bad CDROM (which does happen). In which case, return it to the retailer and get another copy. Link to comment Share on other sites More sharing options...
Guest HongWei Posted June 9, 2003 Report Share Posted June 9, 2003 quote:Originally posted by Supreme Cmdr: When you ask for support, the first thing someone does is look at your system specs before offering assistance, suggestions etc. It saves time and cuts down on the clutter. As my system specs did not logically appear to be valuable in solving a simple "cant read the CD" problem (other than the OS version), I figured this level of automatic anality was unnecessary and someone could just provide an answer relating to the CDROM subsystem I have. I was hoping for something insightful on either the install process or "copy protection" you claimed you use in another thread. I will not use a rogue software crack program (as one of you suggested as a solution to a can't install problem) as a matter of ethics and safety. quote: Anyway if you are having CD problems, clean your CDROM drive or trying copying all files from the CDROM to your HDD and then run the SETUP.EXE from there. If that doesn't work, then you most likely have a bad CDROM (which does happen). In which case, return it to the retailer and get another copy. I will try to install using your suggestion. Thanks. Oh, and about registration. I appreciate the business reality of marketeers wanting my address and things to "send me stuff I might be interested in", but no other game that I know or play asks for my private and personal information as a prerequisite for being able to play the game that I bought. I do appreciate the answers you have given me, and I hope I'll be able to play without having to divulge this information. =) Link to comment Share on other sites More sharing options...
Supreme Cmdr Posted June 9, 2003 Report Share Posted June 9, 2003 quote:Originally posted by Hong: I appreciate the business reality of marketeers wanting my address and things to "send me stuff I might be interested in", but no other game that I know or play asks for my private and personal information as a prerequisite for being able to play the game that I bought. I do appreciate the answers you have given me, and I hope I'll be able to play without having to divulge this information. =) Nobody needs your information for marketing. Your system configuration is not considered that sort of personal information. And since I'm not in the mood to debate this, you have been banned from the forum. Since you don't need to post in order to get tech support, you shouldn't feel so bad about it. We have rules here and NOBODY is exempt. Thanks for stopping by. Link to comment Share on other sites More sharing options...
GhengisX Posted June 10, 2003 Report Share Posted June 10, 2003 over? Link to comment Share on other sites More sharing options...
Guest Remo Williams Posted June 10, 2003 Report Share Posted June 10, 2003 quote:Originally posted by GhengisX: over? He was disrespectful, didn't want to follow forum rules, and just plain had a bad attitude. That's why I would have banned him. I can't speak for Derek though he may have had other reasons. Regardless its his board and he can do whatever he likes period. Link to comment Share on other sites More sharing options...
Supreme Cmdr Posted June 10, 2003 Report Share Posted June 10, 2003 quote:Originally posted by GhengisX: over? Yep. You only get one chance around here. Just one. Link to comment Share on other sites More sharing options...
GhengisX Posted June 11, 2003 Report Share Posted June 11, 2003 sorry. my "WTF" was for why he wasn't ejected for dierespectful behavior yet. Link to comment Share on other sites More sharing options...
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