Blue Screen of Death!

[[email protected]]

During certain segments of Universal Combat, the game will fatally lock up giving me a blank blue screen with no option other than to manually reset the computer. These crashes are somewhat frequent, and I have noted them at certain times 1. Attempting to Save a game while in the roam mode, 2. After clicking "accept" upon choosing an AE to load a saved game from the roam mode main menu. As I have not been able to play UC often enough to find all the places where this occurs (i'm willing to bet that its not just isolated to Roam Mode), it has also occured at other times, mostly when involved in one of the many menu dialogues. Keep in mind, as well, that the only segment I have attempted to play so far is the downloadable tutorial.

No, I am not playing UC on a laptop.

This is an isolated problem while using UC, as this does not occur in any other game or program launched from my computer.

Please assist. Thank you for your time in investigating this problem.

[Supreme Cmdr]

Update your drivers - including your BIOS and VIA drivers.

The game is stable and no BSODs have been reported nor investigated.

[[email protected]]

Ok, so I've reinstalled my VIA 4in1 drivers, updated the ATI Radeon and Phillips soundcard drivers, checked my MSI/American BIOS and it is up to date.

The game is still crashing. It seems that the game crashes occasionally when I click to "logoff" of the battlecruiser computer menus.

When the crash occurs, there is no error message. Just a blue screen with the last half second of audio stuttering ad infinum in the background, leaving me the only choice to manually reset the computer.

I've checked the Event View logs, and the two suspected entries created by the crash are a save dump followed by a redbook error.

Examining the memory dump, the exception error appears to be related to ntoskrnl

Again, this problem is isolated to UC, and has not occured during any other game or program. I would appreciate any help you could give me, or if you could even direct me somewhere I could find the information to correct this problem. Thanks again

[Supreme Cmdr]

If you can't get it to work, take it back to the store because there's nothing that I can do about it.

If all the resources available to you here on the forum and in the VCF don't work, then take it back. I can't fix what I can't reproduce.

[LostInSpace]

quote:

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Originally posted by *SMOKE*:

Examining the memory dump, the exception error appears to be related to ntoskrnl

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You seem to be not alone with problems related to NTOSKRNL. Here's an example: the exception ocuured in NTOSKRNL . This one case deals with installing some drivers but if you scroll down someone has posted MS links. There are plenty of other sites too just type in your internet search the exact error you are recieving and I'm sure you will find out more detailed info with your current problem.

[reanor]

Blue screen is a hardware problem. Check your RAM, it should be a memory problem because it happens when game creates a save file. Your RAM is bad... or possibly HDD has bad clusters, if not replace your RAM you will see difference.