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Misc Tech Support Issues III


Supreme Cmdr
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I'm having ridiculous instability problems here. They seem to have compounded over the course of time that I've been playing. I'm lucky if I can run the game for an hour before a crash occurs. When that does happen, it usually corrupts my saved game.

Often these crashes are CTDs, but sometimes they completely freeze or reset (!) my machine. I've started the game from scratch about 6 times now (deleted the old save and started a new similar career - Terran mercenary starting in the Zilon system with a Garid CC).

It also seems like whenever there is a series of CTDs, my framerate goes down incrementally with each crash once I start the game again. So even when my computer doesn't freeze, I still have to reset the damn thing.

I've made a point of shutting down everything in the background, installing the latest video drivers for my card, and disabling the music and other features (although I've got a pretty high-end plateform...) within the game. Nothing seems to work. I haven't had any problems with any other application or game, so I know there's nothing fundamentally wrong with my system.

Can anyone give me some advice on how to improve stability? Are these common problems? It's driving me insane!!!!!!!!!! .

-S(nark)

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Snark, have you read the FAQ yet? I don't want to come off looking like I'm not helping you, but there is a lot of information in it that may be of some help to you. If, after checking it out, you still have some problems, post back here and we'll try to help you out if we can.

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quote:


Originally posted by Snark:

I'm having ridiculous instability problems here.


Go back to the 2280 drivers. The 2310 and 2311 drivers are extremely unstabled under winXP.

Also install the latest VIA 4-in-1 v437 final drivers if your mobo has the VIA chipset.

And you better find out PDQ what driver versions your other devices use, and update them asap.

[ 12-31-2001: Message edited by: Supreme Cmdr ]

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i guess this is the place to post this... twice now i've been playing, and doing well, and then I save my game to take a break, and when I try and load my game it fails and i get "SAV File Format Error" or some such. And that's all she wrote. The first time I just hoped it wouldn't happen again, but now that it's happened twice... i'm afraid to stop playing lest i won't be able to start again.

Is there anyway to fix the individual save file or, fix it so it won't happen again or what?

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Snark,

I am having the exact same issues that you are experiencing. I even went as far as to flash my BIOS to 1008 for the Asus A7V133. Like you, I have done everything I can to improve stability on my end. I have a 4xAGPPro, but run it at 2x with fast writes disabled and the app set to 64 rather than 128.... (and I have tried every configuration available) I know I have the latest updates for my system (I reformatted and reinstalled w2K Pro) and my drivers (all current) but nothing seems to be helping me. I suspect a issue with the exe but since I can not reproduce it the same way every time, I don't want to post it here. All I can say is that I can get about 2 hours max of game time before it either CTDs or freezes the system - and the saves freeze shortly after I restore them. I have read the FAQ as well as all documentation on this site. I hope this is a issue with the app and will eventually be addressed because the Supreme Commander has made *the most damn addictive game* I have ever played!!!! Also, this is the only app on my system that is having a issue.

You are not alone.

Anxiously awaiting the new RC...

Church

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quote:


Originally posted by Nimbus:

i guess this is the place to post this... twice now i've been playing, and doing well, and then I save my game to take a break, and when I try and load my game it fails and i get "SAV File Format Error" or some such. And that's all she wrote. The first time I just hoped it wouldn't happen again, but now that it's happened twice... i'm afraid to stop playing lest i won't be able to start again.

Is there anyway to fix the individual save file or, fix it so it won't happen again or what?


This will ONLY happen if you are playing with different saved game versions. Delete ALL the files in your SAVE folder and start anew.

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quote:


Originally posted by Church:

[QB]Snark,

I am having the exact same issues that you are experiencing. I even went as far as to flash my BIOS to 1008 for the Asus A7V133. Like you, I have done everything I can to improve stability on my end. I have a 4xAGPPro, but run it at 2x with fast writes disabled and the app set to 64 rather than 128.... (and I have tried every configuration available) I know I have the latest updates for my system (I reformatted and reinstalled w2K Pro) and my drivers (all current) but nothing seems to be helping me. I suspect a issue with the exe but since I can not reproduce it the same way every time, I don't want to post it here. All I can say is that I can get about 2 hours max of game time before it either CTDs or freezes the system - and the saves freeze shortly after I restore them. I have read the FAQ as well as all documentation on this site. I hope this is a issue with the app and will eventually be addressed because the Supreme Commander has made *the most damn addictive game* I have ever played!!!! Also, this is the only app on my system that is having a issue.

You are not alone.


Get proper and stable drivers.

quote:


Anxiously awaiting the new RC...


You have a pretty long wait because the next RC has NOTHING to do with non-existent stability issues. If you have stability issues, its on your end. For one thing, using 2311 drivers under win2K/XP etc, coupled with the myriad of other hardware/driver issues related to VIA chipsets are the first sign of trouble. Like me, there are lots of people running the game for days on end, saving, unloading etc and not having such problems. As I stated in the FAQ, I am NOT interested in researching nor fixing ANY manufacturer driver problems. Period. I run the game on win98SE/winMe/win2K and winXP and have NO stability issues whatsoever.

The FAQ contains a wealth of tips for addressing stability issues. You folks may want to, well, read it.

And while you're at it, update your reg profile and add your forum alias to it.

[ 01-01-2002: Message edited by: Supreme Cmdr ]

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Well, I have read it (as I stated in my previous post)

Ok, what drivers should I be using for win 2k?

Thanks,

Church

..........nevermind.....I have installed a clean version of Windows 98SE and will give that a go. Since you can get it to work I am sure I can.

Thanks,

Church

[ 01-01-2002: Message edited by: Church ]

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I've ran into a few bothersome bugs and I thought I'd try and help out by posting up here. I'm a bit of a newbie, please let me know if you require any additional information.

It seems that alot of NPC ships aren't respecting planetary bodies. They hyperspace right inside of them and fly around in the space under the planet polygon. If I try to hyperspace inside the planet to reach them, I'll enter the planetary atmosphere as soon as I drop out of hyperspace. Fortunately, my NPC controlled fighters and shuttles are able to fly around inside of planets in space mode just fine, so I'm able to reach those otherwise unattainable NPC ships. Just hang around next to a planetary body long enough (I recommend Earth) and this'll eventually happen - it seems alot of NPCs use the planet itself as a warp navigational beacon.

I've ran into an interesting issue when I set my Battlecruiser to escort Galcom HQ. As my Battlecruiser's escort range appears to be substantially less than the size of Galcom HQ, my Battlecruiser just flew up in autopilot and bumped it's nose against it repeatedly.

One time the bounce off of GalcomHQ had such force that I flew back into Null Space! (I was watching from F1 view as I approached GalcomHQ, that might have made the difference.)

I've noticed that alot of hostile planetary ground emplacement guns just won't fire. The GTA missile vehicles or emplacements seem to fire (at least until they're out of missiles), but the gun turrets will not. Ships, as my bullet-ridden Battlecruiser demonstrated, seem to have no problem with this. Hmm, come to think of it, I might have seen an initial hail of bullets from the bases/cities when I first flew by. I wonder if the turrets just have an ammo limitation that shouldn't be there.

Finally, I'm having occasional CTD without error and corrupted saves that lock up shortly after restoring them more than once. However, nothing consistant - I'm blaming my system for that until I get something more solid than that.

[ 01-01-2002: Message edited by: Geldonyetich ]

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quote:

SC: ...The FAQ contains a wealth of tips for addressing stability issues. You folks may want to, well, read it.

I have read the FAQ several times. I've tried everything it suggests, and nothing has helped. Regarding the 2.3.1.1 nVidia drivers; I don't think they're responsible for the problems. The crashes were the reason I upgraded from 2.80 (?) in the first place.

BTW, could someone tell me how to update my System Profile, so I can add my sound/etc.. driver info?

-S(n)ark

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There seems to be a problem with the bc mkII model. Dunno if this has been talked about yet but: I was playing around with my new geforce3 walking around the outside of the ship (in space) and when walking on the underbelly of the ship I noticed a glitch in the graphics i walk over there and suddenly im 'inside the ship'.

Its like the model las a small opening in it so i end up walking through the midsection of the ship and back up through the top.---

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I have trouble saving my games. When I usually try to save, i am dumped to the desktop and recieve the message "Can't run 16 bit windows program insufficient memory. I have reformated my hard drive, installed the latest drivers from ATI, and turned down the resolution and video options in the system options menu as well as in the windows system and display menus. I also have closed all non essential processes( and havent even re-installed my anti- virus program) I am runnig a HP8655c 533 p3/256 mem/ati radeon pci 32 meg( driver 6_13_3276)/Windows XP. I have updated my BCM to 1004.

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quote:


Originally posted by Geldonyetich:

It seems that alot of NPC ships aren't respecting planetary bodies. They hyperspace right inside of them and fly around in the space under the planet polygon. If I try to hyperspace inside the planet to reach them, I'll enter the planetary atmosphere as soon as I drop out of hyperspace. Fortunately, my NPC controlled fighters and shuttles are able to fly around inside of planets in space mode just fine, so I'm able to reach those otherwise unattainable NPC ships. Just hang around next to a planetary body long enough (I recommend Earth) and this'll eventually happen - it seems alot of NPCs use the planet itself as a warp navigational beacon.


...and this is a bug because???

quote:


I've ran into an interesting issue when I set my Battlecruiser to escort Galcom HQ. As my Battlecruiser's escort range appears to be substantially less than the size of Galcom HQ, my Battlecruiser just flew up in autopilot and bumped it's nose against it repeatedly.

See above

Then look at the AI of your crew

quote:


I've noticed that alot of hostile planetary ground emplacement guns just won't fire. The GTA missile vehicles or emplacements seem to fire (at least until they're out of missiles), but the gun turrets will not. Ships, as my bullet-ridden Battlecruiser demonstrated, seem to have no problem with this. Hmm, come to think of it, I might have seen an initial hail of bullets from the bases/cities when I first flew by. I wonder if the turrets just have an ammo limitation that shouldn't be there.

See above

Then read other threads which discuss target acquisition logic in detail.

quote:


Finally, I'm having occasional CTD without error and corrupted saves that lock up shortly after restoring them more than once. However, nothing consistant - I'm blaming my system for that until I get something more solid than that.

See my previous post.

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quote:


Originally posted by Church:

Well, I have read it (as I stated in my previous post)

Ok, what drivers should I be using for win 2k?

Thanks,

Church

..........nevermind.....I have installed a clean version of Windows 98SE and will give that a go. Since you can get it to work I am sure I can.

Thanks,

Church


Thats the ticket. Take one step forward (run a stable OS like win2K but with buggy drivers) and take ten steps backward (run a buggy and unstable OS like win98 and with even buggier drivers to boot).

What can I say.

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quote:


Originally posted by Charles Lindsey:

VTOL Bay


..and you can only enter it due to that seam in the polygons. Jason revised a bunch of models and removed such seams, I guess he forgot about that one. Anyway, most of the models are going to be revised in XP1 anyway.

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quote:


Originally posted by HiPingScoba:

I have trouble saving my games. When I usually try to save, i am dumped to the desktop and recieve the message "Can't run 16 bit windows program insufficient memory. I have reformated my hard drive, installed the latest drivers from ATI, and turned down the resolution and video options in the system options menu as well as in the windows system and display menus. I also have closed all non essential processes( and havent even re-installed my anti- virus program) I am runnig a HP8655c 533 p3/256 mem/ati radeon pci 32 meg( driver 6_13_3276)/Windows XP. I have updated my BCM to 1004.


Sorry can't help you. Thats not a BCM problem. If the video driver has a problem displaying the saved game screen (which is what that error indicates), get better drivers for your video card. There are quite a few ATI drivers floating around, especially over at www.3dchipset.com

And WHY is this in HERE??!!???

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OK....this is a problem I've been trying to get around for the past day and a bit, but I'm having very little luck.

Before I start, I've followed all steps re: stability troubleshooting in the FAQ, have installed the latest 4.37v VIA 4-in-1's and SBLive drivers, downgraded from Nvidia Det's 23.11 to 22.80 (due to the SC mentioning how buggy 23.11's are), defragged (Norton speedisk), and re-installed and re-patched to 1.0.0.4 RC1 following the procedure listed by the SC in his "How to start from scratch with a patch" thread. All this was done after experiencing this problem a number of times in the hope of resolving it.

Yet the problem persists despite these steps.

The problem is CTD's in the Alpha Majora-Majoris system near the start of the 2nd diplomat escort mission. I would estimate I've tried 25-30 times to leave the system using the Tau Ceti wormhole (on the way to Pluto or Centris to escort a diplomat), but 98% of the time I CTD before getting there. Once I've gotten to the other side of the wormhole then immediately CTD'd, and a few (maybe 3 or 4) times I've had no CTD at all and went on my merry way.

For a while I thought it might have to do with me using my RESTORE save (done just before docking with Majora station) or my RESUME save (quick save just after leaving Majora), as the RESTORE save would seemingly give me a CTD every time whereas the RESUME quick save would be more merciful. But now I'm not so sure...both give me very little love.

There is a bit of action in the system due to the presence of a hostile Stormcarrier and I've had the feeling that the CTD's have been the result of some event like a missile launch/impact or similar....but I cant be sure of this.

I've had a couple of seemingly random CTD's before this problem, but they were the isolated, uncommon sort one normally ignores. After all...it is software

I can supply the save games or more info if what I have provided is not enough.

Thanks

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quote:


Originally posted by Guardian452:

The problem is CTD's in the Alpha Majora-Majoris system near the start of the 2nd diplomat escort mission. I would estimate I've tried 25-30 times to leave the system using the Tau Ceti wormhole (on the way to Pluto or Centris to escort a diplomat), but 98% of the time I CTD before getting there. Once I've gotten to the other side of the wormhole then immediately CTD'd, and a few (maybe 3 or 4) times I've had no CTD at all and went on my merry way.


Just tried it. Works fine here

quote:


There is a bit of action in the system due to the presence of a hostile Stormcarrier and I've had the feeling that the CTD's have been the result of some event like a missile launch/impact or similar....but I cant be sure of this.

Not likely

quote:


I can supply the save games or more info if what I have provided is not enough.

Thanks


Until and unless it can be reproduced reliably a saved game which attempts to show a problem, is useless. The save game must reliably show the problem, not attempt it (as would be the case if it cannot be reliably re-produced).

So, keep looking into it and when you have a reliable save game file, let me know because I'd be very interested in it.

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Well, just as I thought I'd got the glass over it, my station capture bug scuttles away and it starts working again.

Never mind, time to go hunt some more.

using 1.0.04 RC1

Just tried the space force marine IA scenario. Are you supposed to launch from a station in a PAS? (from start menu, select Instant Action, then only SFM scenario, get launched from the station in a PAS loaded with STS missiles)

Also, the Add waypoint button in TACOPS seems to be disabled when observing a planet. Was working fine in 1.0.03

SNG

don't select any options, just name of ship and commander

accept, log off, log out

enter tacops

zoom to moon

observe

click on menu, waypoint

add button is red and unusable, whichever craft you use.

click on space

add button is green and usable. Can create waypoints without any problems.

These are both straight from launching.

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quote:


Originally posted by Ben Zwycky:

Just tried the space force marine IA scenario. Are you supposed to launch from a station in a PAS? (from start menu, select Instant Action, then only SFM scenario, get launched from the station in a PAS loaded with STS missiles)

Also, the Add waypoint button in TACOPS seems to be disabled when observing a planet. Was working fine in 1.0.03


1. No

2. Nonsense. Learn how to actually use the systems depending on the asset you are using.

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quote:

Originally posted by Geldonyetich:

Originally posted by Geldonyetich:

It seems that alot of NPC ships aren't respecting planetary bodies.


quote:

Originally posted by Supreme_Cmdr:

...and this is a bug because???


Sorry, I probably should have been a bit clearer. I meant that NPC ships were hyperspacing inside of planets and *dropping out of hyperspace* inside of the planets, and flying around inside of them.

If that's not a bug, either most planets are hollow of the NPC ships have some neat planet-tunneling technology I'd like installed on my CC.

quote:

Originally posted by Geldonyetich:

As my Battlecruiser's escort range appears to be substantially less than the size of Galcom HQ, my Battlecruiser just flew up in autopilot and bumped it's nose against it repeatedly.


quote:

Originally posted by Supreme_Cmdr:

See above

Then look at the AI of your crew


Hmm, so if I understand you right, you're saying that my crew is so dumb they think it's ok to repeatedly bump my CC's nose against Galcom HQ?

I guess that explains why they'd be willing to make me a captain. I hope my CC's walls are well padded, it'll cut down on alot of injuries that way.

quote:

Originally posted by Geldonyetich:

I've noticed that alot of hostile planetary ground emplacement guns just won't fire. The GTA missile vehicles or emplacements seem to fire (at least until they're out of missiles), but the gun turrets will not.


quote:

Originally posted by Supreme_Cmdr:

See above

Then read other threads which discuss target acquisition logic in detail.


Hmm, come to think of it, I did quickly blow up that big central building. Maybe that knocked them their targeting out. I'll look into that thread.

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quote:


Sorry, I probably should have been a bit clearer. I meant that NPC ships were hyperspacing inside of planets and *dropping out of hyperspace* inside of the planets, and flying around inside of them.

If that's not a bug, either most planets are hollow of the NPC ships have some neat planet-tunneling technology I'd like installed on my CC.


Its not possible because they use the same rules of planetfall as you do. If they end up inside the planetary sphere instead of entering it, it is due to the relaxed rules for NPCs. If you ever see this happen (it should be rare), I'd like a saved game of it. If an NPC intends to enter a planet, it will jump to it. NPCs never enter a planet accidentally unless they intend to. And if they accidentally enter the planetary sphere, they should immediately correct their position and exit it, since they know they are inside it. This happens if you are dogfighting near a planet, too close to a station etc.

quote:


Hmm, so if I understand you right, you're saying that my crew is so dumb they think it's ok to repeatedly bump my CC's nose against Galcom HQ?

Not quite. Collisions can be avoided but in some cases the response time is too short for any evasive move to counter an impending collision. It happens to you. It happens to NPCs.

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Greetings all

I am having big time troubles with CTD's

Game seems to run fine load up start, but anywhere from 5 minutes to 60 minutes game crashes to desk top

System specs

XP operating system, with all updates

DX8.1

ASUS 440BX MB, Bios vers, unsure, will load lastest tonight

650 coppermine cpu

TNT2 32 meg video card, nidia drivers 21.83, I have tried the newest 23.11 drivers no differance

sound blaster live sound card

all operating system hardware, supported and running fine under XP windows

I am attempting to run 1.0.04 rc1

Would it be good idea to go back to 1.0.03 vers of BCM?

Very frustrating (

Any help or suggestions, would help

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