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Download does not install


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#1 starlord

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Posted 23 September 2008 - 04:46 AM

Hello to all, I have purchased the registered version of echo squad and downloaded the file, however I can't seem to be able to extract the download: After the status meter is full nothing happens. Could this be a vista issue? any advice please? Thank you!

#2 DennyMala

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Posted 24 September 2008 - 01:48 AM

It may be due to a bad download too. Try downloading it again.

Maybe it's just that the system is working and you don't see the HD flashing.....dunno.
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#3 starlord

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Posted 24 September 2008 - 04:23 PM

I redownloaded twice already!

once the download manager is done downloading, I click on run, then once the status bar is full, nothing!

#4 canshow

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Posted 24 September 2008 - 08:58 PM

I smell a re-fund.
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#5 starlord

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Posted 25 September 2008 - 06:36 AM

Oh no! I simply want the game working. Perhaps it's something I forgot...

#6 Serondal

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Posted 25 September 2008 - 08:47 AM

My suggestion is not to trust the status bar. Leave that bad boy running over night and see if it isn't installed when you wake up in the morning :P
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#7 Supreme Cmdr

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Posted 25 September 2008 - 09:29 AM

What is the size of the file you downloaded?

Did you remember to, uhm, disable your virus program?
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#8 starlord

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Posted 25 September 2008 - 10:05 AM

File is exactly 588 157Ko, however the virus program is a good point. Despite not turning it off, generally my protection suite asks me to confirm the execution of programs (which I do). i'll try this while turning it off.

#9 Supreme Cmdr

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Posted 25 September 2008 - 10:13 AM

I need you to right-click on the file in Explorer and give me the EXACT file size in BYTES from the properties tab

I also need to know where you bought it from.
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#10 starlord

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Posted 26 September 2008 - 02:16 AM

oh, sorry:

file size is 602 272 087 octets (size taken on the disk by it is 602 275 840 octets).

Also, I followed your advice and bought it at the 3000ad store.

http://www.regnow.co...gi?item=13068-7

#11 Serondal

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Posted 26 September 2008 - 10:13 AM

So did it work mate? Did you try it with all your virus scanning and anti-mal ware programs like Adaware turned off?
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#12 Supreme Cmdr

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Posted 26 September 2008 - 11:24 AM

View Poststarlord, on Sep 26 2008, 02:16 AM, said:

oh, sorry:

file size is 602 272 087 octets (size taken on the disk by it is 602 275 840 octets).

Also, I followed your advice and bought it at the 3000ad store.

http://www.regnow.co...gi?item=13068-7

That (602,272,087) is the size of the file. Which means that the download went fine and you are having other issues. Please follow the guidelines already
posted in this thread regarding virus checkers, firewall etc.
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#13 starlord

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Posted 27 September 2008 - 07:14 AM

OK: thank you for confirming that.

I can now burn the file on DVD.

thanks to all.

#14 Supreme Cmdr

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Posted 27 September 2008 - 02:56 PM

You wot?

How did being unable to INSTALL it become a matter of being able to burn it on DVD?!?! :P
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#15 Serondal

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Posted 30 September 2008 - 11:55 AM

Man, this takes the cake as the strangest tech support thread I've ever seen any where, ever. Did you ever get the game installed or were you trying to burn it to DVD all along?
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#16 starlord

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Posted 30 September 2008 - 02:44 PM

No, I meant: install setup was displayed. Therefore, the file was working, so I can burn it LOL.

Thanks again for the help. I hope the next episodes arrive soon...

#17 Serondal

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Posted 30 September 2008 - 02:51 PM

O.o
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#18 Supreme Cmdr

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Posted 30 September 2008 - 03:29 PM

uhm, were you able to install the game then? If so, what did you do to fix the problem you were having.

..this outta be good. ^_^
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#19 starlord

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Posted 03 October 2008 - 07:40 AM

as you said: anti virus issues!

Oh well, no one's perfect...

perhaps I'll wait to have all episodes before burning the files though, although that's gonna take some time.





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