Hi!
I dont want to soud impatient,or something,but a 48h ago,i did write a Mail to support@3000ad.com, requestin a new Key for the Digital River version of Universal Combat Special Edition, since the game did never work for me.
Since then there was no answer from support,exept for a automated Responst,stating that a Ticket has been created...
Well,i know,its weekend right now,but can someone look into this matter,as i realy want to play that game.
1
Speed Of Customersupport....
Started by
Roady1
, Jan 24 2009 06:04 AM
6 replies to this topic
#1
Roady1
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Posted 24 January 2009 - 06:04 AM
1. Windows XP 32 bit
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
#2
RT
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Posted 24 January 2009 - 06:16 AM
Does your problem fit the rules for filling a ticket? (rules expressed here: http://www.3000ad.co...topic=50002613)
Commodore Hector Malori
ICV-DreadStar
Eversor Wing
Insurgent Central Command
Windows 7 Ultimate 64bit
Intel core 2 quad Q6600 @ 2.4ghz.
4gb DDR2
Radeon HD4890 1gb .
477 kbps down (~0.48 Mbps, 58 KB/s) ↓
224 kbps up (~0.22 Mbps, 27 KB/s) ↑
ICV-DreadStar
Eversor Wing
Insurgent Central Command
Windows 7 Ultimate 64bit
Intel core 2 quad Q6600 @ 2.4ghz.
4gb DDR2
Radeon HD4890 1gb .
477 kbps down (~0.48 Mbps, 58 KB/s) ↓
224 kbps up (~0.22 Mbps, 27 KB/s) ↑
#3
Roady1
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Posted 24 January 2009 - 07:13 AM
Hi RT!!
I dont understand,what u want me to say with that above Link????
The ticket was created AUTOMATICLY without my input...
I dont understand,what u want me to say with that above Link????
The ticket was created AUTOMATICLY without my input...
1. Windows XP 32 bit
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
#4
Roady1
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Posted 24 January 2009 - 07:24 AM
Solved,can be Closed ...
1. Windows XP 32 bit
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
2. Intel Core2Duo E8200
3. 2GB DDR2
3. GeForce 8800GTX / 768MB
#5
Supreme Cmdr
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Posted 24 January 2009 - 07:32 AM
Roady1, did you read this KB article? If you did, then you would know why you don't have a key.
We check the support dB as they come in and I only just saw your request in the queue and responded to it.
We check the support dB as they come in and I only just saw your request in the queue and responded to it.
President, 3000AD Inc.
Designer/Lead Developer
The Battlecruiser Series
"Dealing with publishers is like stepping through a minefield. In the dark.
Blindfolded. With people shooting at you. And your ex mother-in-law giving you directions"
Designer/Lead Developer
The Battlecruiser Series
"Dealing with publishers is like stepping through a minefield. In the dark.
Blindfolded. With people shooting at you. And your ex mother-in-law giving you directions"
#6
mutpupit
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Posted 27 February 2010 - 05:22 PM
I had a keycdoe problem that i e-mailed support on 5 days ago.....Have not recieved back anything....regnow fixed the problem... Have problems with the game...Cant get a comfirmation e-mail back to send a ticket on the problem...Is there still tech support for the uc games ?
#7
Supreme Cmdr
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Posted 27 February 2010 - 08:07 PM
If you fill out a support ticket, you will get a response. If you send email to support@3000ad.com you will not get a response because we use the ChoiceMail One spam filter which will send you back a challenge/response question for you to answer before your email goes through. If you don't get that email, check your spam filter.
Nevertheless, the support ticket system is the best place for all support issues.
Nevertheless, the support ticket system is the best place for all support issues.
President, 3000AD Inc.
Designer/Lead Developer
The Battlecruiser Series
"Dealing with publishers is like stepping through a minefield. In the dark.
Blindfolded. With people shooting at you. And your ex mother-in-law giving you directions"
Designer/Lead Developer
The Battlecruiser Series
"Dealing with publishers is like stepping through a minefield. In the dark.
Blindfolded. With people shooting at you. And your ex mother-in-law giving you directions"
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