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KnowledgeBase

Graphics Issues

Ensure that you are running the latest drivers for your video card. Most of our games require support for pixel & vertex shader 2.0 or higher. More info.

You may need the legacy DirectX 9 June 2010 Runtime - even if you are running Windows 10.

If the main menu screen becomes corrupted or you find that you cannot input characters in the New Game screen, this is due to a conflict in some graphics settings between the game and your graphics card tools

Try the following:

  1. Quit to Windows
  2. Locate and delete the game's INI configuration file from the install folder. See KB7 and KB78
  3. Restart the game. A new INI file will be created
  4. Make your selections, but leave anti-aliasing and texture filtering at the defaults
  5. Quit to Windows, and restart the game

If the above still doesn't work. Then in your graphic card's tool, try these settings. You can also create game specific profiles if your graphics card tool supports that.

  1. Anti-Aliasing Mode to "Override Application Settings", then choose any options there
  2. Anisotropic Filtering Mode to "Override Application Settings", then choose any options there

Reboot your computer for the above to take global effect.




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