DennyMala Posted March 23, 2004 Report Posted March 23, 2004 After applying the latest BCMG patch (ver. 1.01.04) I got an error message when launching the game that inform me of a CD/DVD emulation software running and that ask me to quit it and launch again the game. The problem is that I doesn't have anything running and I don't have any emulation software at all!!! As you can assume before patching the game was working perfectly, and the patching process has worked fine. What the hell is going on...? [ 04-03-2004, 10:30 AM: Message edited by: Supreme Cmdr ]
Supreme Cmdr Posted March 23, 2004 Report Posted March 23, 2004 Its using the latest version of Macrovision SafeDisc. So, if it says you have some sort of debugger or emulation software running, you probably do. Get rid of it.
DennyMala Posted March 23, 2004 Author Report Posted March 23, 2004 I've double checked it and I've got nothing running; as I said I don't have that kind of software at all on my machine... Could you state some example of said software to make my mind with a precise idea of what I might search? Thanks.
Supreme Cmdr Posted March 23, 2004 Report Posted March 23, 2004 Download Process Explorer and run it. Then save the process list to a text file. Cut and paste the contents of that file in this thread.
Reno Posted March 23, 2004 Report Posted March 23, 2004 Safedisc is notorious for false alarms as far as thinking it see's emulators. I know X2 and UC get me for it every so often. Try disabling your antivirus software if you have any. For some reason, it sets off a false alarm on me sometimes if I dont. Other than that just deal with it, as there really isnt much else you can do.
DennyMala Posted March 23, 2004 Author Report Posted March 23, 2004 I'll do it this evening and post the results, thanks SC. @REMO My Norton Antivirus is already disabled, I keep it up only when I'm connected to the net; however thanks for the idea.
DennyMala Posted March 24, 2004 Author Report Posted March 24, 2004 Here you are the results of the test: Process PID CPU Description Company Name System Idle Process 0 95 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 384 Windows NT Session Manager Microsoft Corporation csrss.exe 440 Client Server Runtime Process Microsoft Corporation winlogon.exe 464 Applicazione Accesso a Windows NT Microsoft Corporation services.exe 508 Applicazione Servizi e Controller Microsoft Corporation svchost.exe 688 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 732 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 840 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 860 Generic Host Process for Win32 Services Microsoft Corporation ccSetMgr.exe 936 Common Client Settings Manager Service Symantec Corporation ccEvtMgr.exe 1068 Common Client Event Manager Service Symantec Corporation spoolsv.exe 1236 Spooler SubSystem App Microsoft Corporation msdtc.exe 1328 MS DTC console program Microsoft Corporation GhostStartService.exe 1444 Norton Ghost Start Symantec Corporation inetinfo.exe 1464 Internet Information Services Microsoft Corporation mdm.exe 1500 Machine Debug Manager Microsoft Corporation NPROTECT.EXE 1520 Norton Protection Status Symantec Corporation nvsvc32.exe 1572 tcpsvcs.exe 1708 TCP/IP Services Application Microsoft Corporation snmp.exe 1728 Servizio SNMP Microsoft Corporation NOPDB.exe 1748 NOPDB Symantec Corporation svchost.exe 1772 2 Generic Host Process for Win32 Services Microsoft Corporation mqsvc.exe 1836 Message Queuing Service Microsoft Corporation mqtgsvc.exe 2132 Windows NT MSMQ Trigger Service Microsoft Corporation lsass.exe 520 LSA Shell (Export Version) Microsoft Corporation explorer.exe 1048 Esplora risorse Microsoft Corporation CTHELPER.EXE 2040 CtHelper Application Creative Technology Ltd AHQTbU.exe 164 Creative AudioHQ Creative Technology Ltd. ccApp.exe 352 Symantec Common Client User Session Symantec Corporation ccApp.exe 360 Symantec Common Client User Session Symantec Corporation procexp.exe 3008 3 Sysinternals Process Explorer Sysinternals Process: Procexp Pid: -2 Type Name Thanks in advance for any help. (sorry for the format but this board do not allow multiple spacing...)
Supreme Cmdr Posted March 24, 2004 Report Posted March 24, 2004 Gimme a break. It never occured to you to kill the debugger and Norton Ghost? Especially after ALL the discussions that have gone on in the tech support forum?
DennyMala Posted March 24, 2004 Author Report Posted March 24, 2004 Ok, I'll try it this evening... sorry but I've never read anything about it and the error message was misleading me.... However I've disabled Norton Ghost in the System Works properties... seems like he don't care to what I tell him so I'm going to uninstall that feature.... And about the debugger.... if I'm not wrong it's a part of windows... right? So I must manually kill it every time or there is a permanent solution? And if I can disable it forever what will it do on my system? Thanks for the help and sorry for the bother.
DennyMala Posted March 25, 2004 Author Report Posted March 25, 2004 Thanks Cc, it's more easy than what I espect.... However bad news for me and maybe some info for the SC...... I've uninstalled NORTON GHOST and therefore killed the process and killed the debugger too but without sorting any result. The error message is still appearing. What now? Thanks in advance for any help.
Supreme Cmdr Posted March 25, 2004 Report Posted March 25, 2004 Post your current process list. Also post the exact error message that you are getting.
DennyMala Posted March 25, 2004 Author Report Posted March 25, 2004 OK, will do.... now I'm at work, this evening I'll get all the data and post it along with the exact error message.
DennyMala Posted March 25, 2004 Author Report Posted March 25, 2004 System process: Process PID CPU Description Company Name Command Line System Idle Process 0 93.94 Interrupts n/a 3.03 Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 384 Windows NT Session Manager Microsoft Corporation SystemRootSystem32smss.exe csrss.exe 440 Client Server Runtime Process Microsoft Corporation C:WINDOWSsystem32csrss.exe ObjectDirectory=Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequeT winlogon.exe 464 Applicazione Accesso a Windows NT Microsoft Corporation winlogon.exe services.exe 508 Applicazione Servizi e Controller Microsoft Corporation C:WINDOWSsystem32services.exe svchost.exe 688 Generic Host Process for Win32 Services Microsoft Corporation C:WINDOWSsystem32svchost -k rpcss svchost.exe 732 Generic Host Process for Win32 Services Microsoft Corporation C:WINDOWSSystem32svchost.exe -k netsvcs svchost.exe 880 Generic Host Process for Win32 Services Microsoft Corporation C:WINDOWSSystem32svchost.exe -k NetworkService svchost.exe 912 Generic Host Process for Win32 Services Microsoft Corporation C:WINDOWSSystem32svchost.exe -k LocalService ccSetMgr.exe 1060 Common Client Settings Manager Service Symantec Corporation "C:ProgrammiFile comuniSymantec SharedccSetMgr.exe" ccEvtMgr.exe 1100 Common Client Event Manager Service Symantec Corporation "C:ProgrammiFile comuniSymantec SharedccEvtMgr.exe" spoolsv.exe 1248 Spooler SubSystem App Microsoft Corporation C:WINDOWSsystem32spoolsv.exe msdtc.exe 1336 MS DTC console program Microsoft Corporation C:WINDOWSSystem32msdtc.exe inetinfo.exe 1456 Internet Information Services Microsoft Corporation C:WINDOWSSystem32inetsrvinetinfo.exe NPROTECT.EXE 1496 Norton Protection Status Symantec Corporation C:PROGRA~1NORTON~1NORTON~2NPROTECT.EXE nvsvc32.exe 1524 C:WINDOWSSystem32nvsvc32.exe tcpsvcs.exe 1660 TCP/IP Services Application Microsoft Corporation C:WINDOWSSystem32tcpsvcs.exe snmp.exe 1680 Servizio SNMP Microsoft Corporation C:WINDOWSSystem32snmp.exe NOPDB.exe 1704 NOPDB Symantec Corporation C:PROGRA~1NORTON~1NORTON~2SPEEDD~1NOPDB.EXE svchost.exe 1740 Generic Host Process for Win32 Services Microsoft Corporation C:WINDOWSSystem32svchost.exe -k imgsvc mqsvc.exe 1796 Message Queuing Service Microsoft Corporation C:WINDOWSSystem32mqsvc.exe mqtgsvc.exe 2108 Windows NT MSMQ Trigger Service Microsoft Corporation C:WINDOWSSystem32mqtgsvc.exe lsass.exe 520 LSA Shell (Export Version) Microsoft Corporation C:WINDOWSsystem32lsass.exe explorer.exe 1040 Esplora risorse Microsoft Corporation C:WINDOWSExplorer.EXE CTHELPER.EXE 180 CtHelper Application Creative Technology Ltd "C:WINDOWSSystem32CTHELPER.EXE" AHQTbU.exe 220 Creative AudioHQ Creative Technology Ltd. "C:ProgrammiCreativeSBLiveAudioHQAHQTBU.EXE" ccApp.exe 348 Symantec Common Client User Session Symantec Corporation "C:ProgrammiFile comuniSymantec SharedccApp.exe" ccApp.exe 368 Symantec Common Client User Session Symantec Corporation "C:ProgrammiFile comuniSymantec SharedccApp.exe" procexp.exe 2712 3.03 Sysinternals Process Explorer Sysinternals "C:ProgrammiProcess Explorerprocexp.exe" bcm.exe 2796 "D:DreamCatcher3000ADBattlecruiser Millennium Goldbcm.exe" /n /x0 ~e5.0001 2804 "C:DOCUME~1DANIEL~1IMPOST~1Temp~e5.0001" 2796 "C:DOCUME~1DANIEL~1IMPOST~1Temp""~e5.0001.dir.0000" Process: System Idle Process Pid: 0 Type Name ERROR MESSAGE: CD/DVD emulation software has been detected. Please disable all CD/DVD emulation software and re-start the game. Any suggestion?
Supreme Cmdr Posted March 25, 2004 Report Posted March 25, 2004 What is the matter with you? Why did you send this when BCM was running? You need to CLOSE all non-essential programs. Listen, quit your OS and reboot the computer. Once its finished rebooting, go to Start/Run and type winmsd. Go to File/Save. Then send the .NFO file produced, to [email protected] Also, why do you have so many instances of svchost.exe running? Sounds like you have a virus on your system I think.
weegee_101 Posted March 25, 2004 Report Posted March 25, 2004 quote:Originally posted by Supreme Cmdr: Also, why do you have so many instances of svchost.exe running? Sounds like you have a virus on your system I think. He has the correct amount of svchost.exe's running if he's on a network. I had this same issue with another computer I worked on a couple months ago, and then I noticed that all Windows computers typically have 3-4 svchost.exe's running at any one time. Here's a description of Svchost.exe for Windows XP on the Microsoft KB Note the multiple svchost.exe's in the example process list. As long as he doesn't have doubles he should be ok. Annoying as hell that svchost crap is...
DennyMala Posted March 25, 2004 Author Report Posted March 25, 2004 quote:Originally posted by Supreme Cmdr: What is the matter with you? Why did you send this when BCM was running? You need to CLOSE all non-essential programs. Listen, quit your OS and reboot the computer. Once its finished rebooting, go to Start/Run and type winmsd. Go to File/Save. Then send the .NFO file produced, to [email protected] Also, why do you have so many instances of svchost.exe running? Sounds like you have a virus on your system I think. Sorry SC, I thinked it would help to see the status of my system in the moment the error was generated... I've checked my system with the latest NORTON ANTIVIRUS definition and I've found nothing...beside I always get that bugger up when connecting to the net..... I'm pretty sure my system is clear. I'm following your instruction and sending the file along with a link to this tread for info..... again apologies. However nice new graemlin ( )...very useful for me... [ 03-25-2004, 05:11 PM: Message edited by: DennyMala ]
Supreme Cmdr Posted March 25, 2004 Report Posted March 25, 2004 quote:Originally posted by Cmdr. WeeGee: He has the correct amount of svchost.exe's running if he's on a network. Dunno. I'm on a network and I show only two svchost.exe programs currently running. I only pointed this out because I know that an excess number of svchost.exe is usually a sign of a potential worm or virus.
Supreme Cmdr Posted March 25, 2004 Report Posted March 25, 2004 The guys at Macrovision and I looked at the NFO file you sent. You are running both Nero and CloneCD. So how come you didn't know that CloneCD is a virtual CD drive program? Anyway, here is what they had to say quote: I found the following software which may be the causing the problem: Uninstalling them will resolve the issue. Clone CD If CloneCD is on the machine: You might have a little icon on the bottom of your screen (on your task bar) with the picture of a sheep's head. Right Click this and make sure "Hide CD-R media" is un-ticked. Nero Burning Software. If the customers have both software available as backup, try uninstalling them and see if it resolves the issue. For Clone CD you don?t need to uninstall, just use the above work around. Let me know the results please. Is the customer using Nero Image? or Virtual drive using Nero? The CD will not authenticate from the virtual drive.
Maelstrom Posted March 26, 2004 Report Posted March 26, 2004 I had virtual drives installed from both Clone CD & a demo version of Alcohol 120%. I uninstalled both programs and had no troubles loading BCMG afterwards.
DennyMala Posted March 26, 2004 Author Report Posted March 26, 2004 Yes I got them installed in my sytem but none is active in the taskbar or in the process list....and I used clone only for burning backup CD's for the car reader or storing damage subjected software, I didn't know it's a virtual drive too.... And however I've disabled the Machine Debug Manager fron the advanced option of IE under XP but the process continue to be started when I boot up, I've looked the registry to remove the launching key but I can't find it......ANY HELP FROM SOMEONE? I have to manually kill the process any time I boot.....
DennyMala Posted March 26, 2004 Author Report Posted March 26, 2004 YEAH!!!!! I uninstalled and reinstalled CLONE CD and the small sheep head returned in the task bar, I unticked the indicated option and boom.... the game starts again. Thanks SC and sorry for all the bother....as you may have understood I'm not a so advance pc user.... THIS QUESTION REMAIN VALID IF SOMEONE CAN HELP: And however I've disabled the Machine Debug Manager fron the advanced option of IE under XP but the process continue to be started when I boot up, I've looked the registry to remove the launching key but I can't find it......ANY HELP FROM SOMEONE? I have to manually kill the process any time I boot.....
Supreme Cmdr Posted March 27, 2004 Report Posted March 27, 2004 Cool!! Now you know what Clone CD is.
Thomas Siemens Posted March 27, 2004 Report Posted March 27, 2004 quote:Originally posted by DennyMala: ANY HELP FROM SOMEONE?Try msconfig. Best regards
DennyMala Posted March 27, 2004 Author Report Posted March 27, 2004 quote:Originally posted by Supreme Cmdr: Cool!! Now you know what Clone CD is. .... ... ... @ Gudihl Thanks, I'll see... however I've seen that debug don't cause me any problem running the game.... so I might just let it live....
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