598, The problem lies with your ISP or one of the myriad of points in between. It could be a dirty (noisy) phone line. If you experience frequent bad downloads, have your line checked. There is a utility at
www.dslreports.com that can check this. The next step is to call your telephone service provider. Now, don't tell us that you are using AOL. If you are, you have no room to complain about anything.